7 Proven ChatGPT Prompts: Handling escalated customer issues and complaints over the phone
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Description
ChatGPT is a powerful AI tool that can assist in handling escalated customer issues and complaints over the phone. By using ChatGPT, customer serv..
Prompt Details
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About
ChatGPT is a powerful AI tool that can assist in handling escalated customer issues and complaints over the phone. By using ChatGPT, customer service representatives can receive valuable insights and guidance on how to deal with difficult customers and their complaints. ChatGPT can provide suggestions on how to defuse tense situations, offer effective solutions, and ensure customer satisfaction.
Prompts
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"I'm having trouble understanding the customer's issue with [our website/app]. Can you provide me with some potential solutions for common [website/app] issues that I can offer as a solution?"
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"The customer is experiencing a problem with our [mobile/desktop] [website/app] that I haven't encountered before. Can you provide me with some guidance on how to troubleshoot the issue?"
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"The customer is having trouble navigating our [website/app]. Can you provide me with some suggestions on how to guide them through the [process/page] over the phone?"
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"The customer is reporting a [bug/error] on our [website/app] that I'm not familiar with. Can you give me some tips on how to verify the issue and report it to our [tech/support] team?"
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"The customer is experiencing [slow/unresponsive] [load/page] times on our [website/app]. Can you provide me with some potential reasons for this and steps to resolve the issue?"
Examples
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After using, you will have the right to edit the reminder to create your own version.
Update: 20/03/2024 02:32:08
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Prompt Details
Engine
text-davinci-003
Token size / call
831
Average cost / call
$0.0006
*Important, please read*
In the reminder, you will find places marked with two brackets "[]" or "<>", where you will replace the input information with similar content, and then delete the brackets after your content has been replaced.
The output content example returned from the A.P.I will therefore be shorter and less expressive than when you use live chat with GPT.
Example Input
None
Example Output
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