7 Strategic ChatGPT Prompts: Providing training and guidelines for chat support
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Admin
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Description
ChatGPT can be a valuable tool for providing training and guidelines for chat support. This AI-powered language model is capable of generating hel..
Prompt Details
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About
ChatGPT can be a valuable tool for providing training and guidelines for chat support. This AI-powered language model is capable of generating helpful content and tips that can be used to train chat support agents, ensuring that they are equipped with the necessary knowledge and skills to provide excellent customer service. With ChatGPT, you can create custom templates and prompts that will guide your chat support team through various scenarios, ensuring that they provide accurate and helpful information to your customers.
Prompts
JavaScript
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"What are the most common [issues/problems] that [customers/clients] face when using our [product/service]? Please provide a detailed response that includes [steps/instructions/guidelines] to [troubleshoot/resolve] these [issues/problems]."
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"Provide an example of a [difficult/challenging/complicated] [customer/client] interaction that you have had in the past. How did you [handle/respond] to the situation, and what [steps/actions] did you take to ensure that the [customer/client] was [satisfied/happy/content]?"
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"How do you [handle/respond] a situation where a [customer/client] is [requesting/demanding] a [refund/reimbursement] for a [product/service] that they have [used/experienced] [extensively/frequently]? Please provide a detailed response that includes [company policy/guidelines], as well as [tips/strategies] for handling the situation [effectively/professionally]."
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"How do you ensure that you are providing [accurate/precise] and [helpful/useful] information to [customers/clients], even when you [don't have all the answers/lack information]? Please provide an example of a situation where you had to do this, and the [steps/actions] you took to find a [solution/answer]."
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"What are the [best/good/efficient] [practices/strategies] for handling [multiple/numerous] [customer/client] chats [simultaneously/at the same time]? Please provide [tips/guidelines/strategies] for [prioritizing/chat management/time management], and ensuring that each [customer/client] receives [excellent/satisfactory] [service/support/help]."
Examples
Tips
After using, you will have the right to edit the reminder to create your own version.
Update: 20-03-2024 2:32:43 AM
Comments
Prompt Details
Engine
text-davinci-003
Token size / call
831
Average cost / call
$0.0006
*Important, please read*
In the reminder, you will find places marked with two brackets "[]" or "<>", where you will replace the input information with similar content, and then delete the brackets after your content has been replaced.
The output content example returned from the A.P.I will therefore be shorter and less expressive than when you use live chat with GPT.
Example Input
None
Example Output
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