Create unique Customer Service with ChatGPT
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Create exceptional and personalized customer service experiences with ChatGPT, the pre-trained language model by OpenAI. Our AI-powered customer service platform uses natural language processing and machine learning to understand customer queries and provide fast, accurate and friendly resolutions. Whether you need to scale up your customer service operations or improve response times, ChatGPT has got you covered. With our powerful conversational AI technology, you can connect with your customers like never before and build long-lasting relationships.
6 Innovative ChatGPT Prompts: Handling account issues
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7 Expert ChatGPT Prompts: Addressing shipping concerns
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6 Expert ChatGPT Prompts: Managing customer complaints
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7 Proven ChatGPT Prompts: Building customer relationships
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7 Proven ChatGPT Prompts: Creating chat workflows for faster resolution
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6 Expert ChatGPT Prompts: Generating customized chat responses
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7 Expert ChatGPT Prompts: Analyzing chat data to improve responses
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6 Proven ChatGPT Prompts: Handling customer returns and refunds over the phone
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7 Proven ChatGPT Prompts: Handling escalated customer issues and complaints over the phone
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6 Proven ChatGPT Prompts: Handling phone complaints with empathy and effective solution
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5 Proven ChatGPT Prompts: Handling product warranty and repair issues over the phone
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6 Expert ChatGPT Prompts: Managing phone queues and handling high volume call periods
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6 Innovative ChatGPT Prompts: Addressing shipping and delivery issues over the phone
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6 Strategic ChatGPT Prompts: Generating quick, concise responses over the phone
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7 Expert ChatGPT Prompts: Respond to client inquiry
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7 Advanced ChatGPT Prompts: Address client complaint
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6 Expert ChatGPT Prompts: Generating chatbot responses for warranty inquiries
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6 Innovative ChatGPT Prompts: Generating quick, concise responses
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6 Advanced ChatGPT Prompts: Handling return requests
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6 Advanced ChatGPT Prompts: Resolving order issues
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What is “prompt engineering”?
A “prompt” is the input that guides a generative AI model to generate useful outputs. Generative AI tools like ChatGPT, GPT, DALL·E 2, Stable Diffusion, Midjourney, etc. all require prompting as their input.
In a natural language processing (NLP) context, “prompt engineering” is the process of discovering inputs that yield desirable or useful results. As is the story with any processes, better inputs yield better outputs; or commonly said another way “garbage in, garbage out.”
![Source: https://www.youtube.com/watch?v=1NQWJjgi-_k
Designing effective and efficient prompts will increase the likelihood of receiving a response that is both favorable and contextual. With a good prompt, you can spend less time editing content and more time generating it.
Going from beginner → advanced prompt engineer
As companies like PromptBase arise around the idea that the prompt is the “secret sauce” to using generative AI, prompt engineering could easily become the “career of the future.” But, any generative AI user can become an “advanced” prompt engineer. Here’s how
Spend time with the tools
- The more time you spend asking ChatGPT questions and receiving responses, the better your idea will be of various prompting approaches and their individual strengths and weaknesses
- Use Open AI’s GPT playground to perform interactive trial and error with variations in your prompt, model, temperature and top_p values (uniqueness of answer, i.e. creativity), and more available within the UI itself.
Become a prompt researcher instead of engineer
- If you’re already a subject matter expert in something, consider figuring out how to apply your personal skills to generating the best prompts in your field
- For example, if you’re an expert in SEO, what questions do you ask yourself when creating SEO strategies? How can you translate this knowledge into better prompts to generate the same level of output with AI?
Become a prompt researcher instead of engineer
- The term prompt engineer glosses over the idea that prompt formulation takes hypothesizing, research, result measurement, and repetition. Instead, approach prompting like a research project.
- Try as many different variations and formulations of your prompt as possible. One problem can have hundreds of solutions and one solution can have hundreds of approaches. The same can be said of prompting.